Professional Summary
Detail-oriented business analyst with expertise in requirements gathering, stakeholder management, and project management. Proficient in utilising Agile techniques to identify inefficiencies in processes, systems, and workflows and propose solutions to streamline operations, improve productivity, and optimise resource utilisation. Proficient in performing AS-IS process analysis, gap analysis, TO-BE process definitions, process re-engineering, user engagement and user acceptance testing. Utilises UML and business process mapping techniques to provide graphical insights and recommend data-driven solutions that enhance process optimisation and efficiency. Proficient in Scrum/Sprint Framework and SDLC.
Expertise in MS Excel and Power BI for financial reporting, budgeting, and cost analysis, ensuring regulatory compliance and financial transparency. Skilled in cross-functional collaboration to streamline processes and improve operational performance, adapting to evolving business landscapes and leveraging technology for sustainable growth.
Selected Project
Project 1
In my role as a business analyst, a recent project I worked on was for a client who decided to launch a new website for its online learning platform to enhance user experience and expand its market presence.
Project 2
In one of my previous roles as an analyst, we were contacted by a client who is a major online retailer known for its vast customer base and diverse product offerings to bring out business insights from their customer data.
Project 3
As part of my master's programme, we worked on a mini project with an external customer who is an affiliate of the university. A prominent UK high street retailer, as part of the initiative to establish a business analytics function within the company.
Featured Works
